Frequently Asked Questions
Everything you need to know about your bobi Los Angeles order.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping via FedEx or USPS usually takes 3-7 business days depending on your location within the United States.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the original purchase date. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I care for my bobi garments?
To maintain the softness and fit of our signature fabrics, we recommend machine washing cold on a gentle cycle and laying flat to dry. Specific care instructions can be found on the inner label of each garment.
Do you offer international shipping?
Currently, the bobi Los Angeles official website ships to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more international destinations soon.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for a fast and secure checkout experience.