Returns & Exchanges
At bobi Los Angeles, we want you to love your effortless essentials. If you are not completely satisfied with your purchase, we accept returns and exchanges of unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your email address.
Package Your Items
Securely pack your items in their original packaging if possible, include the packing slip, and affix the prepaid label to the outside of the box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once our warehouse inspects the goods.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing